TERMS AND CONDITIONS
Terms and Conditions:
Liquido Dubai website is made available to you in accordance with the following Terms and Conditions, Please read all our Terms and Conditions carefully before placing any orders on www.liquidodubai.com
The following terms and conditions may be amended or modified from time to time without prior notice to you. By using this site, you acknowledge & agree to all our terms and conditions.
If you have any questions or if you would like any further information of these terms and conditions please do not hesitate to contact us.
We always endeavour to meet and exceed best practices and always are open to your feedback.
The only prices that we will honour are the ones clearly stated on www.liquidodubai.com.
All other references to pricing on our site would need to be checked and confirmed.
Liquido Dubai takes all reasonable care to ensure all details prices, photos, representations and descriptions of product appearing on the website are updated and correct.
We have made every effort to display as accurately as possible the appearances, colours, textures or finishes of our products that appear on the site. What you’ll see will depend on your monitor and computer equipment we are therefore unable to guarantee the product images are an accurate representation of the actual merchandise. Please refer to our return policy and procedure if you are unhappy with your purchase.
We keep all our stock in our warehouse in the UAE.
We like to keep our stock limited and exclusive, so we only bring limited numbers of prints and we do not repeat them. An average of 10 fresh and new prints are available every month.
We make every effort possible to have our items in stock and our stock updated, however occasionally this information might not be correct. If for some reason the stock quantity is wrongly marked and we do not have the item you wished in stock we will notify you as soon as possible.
If we can’t supply an item as promised, then we will immediately refund your full payment or alternatively you can choose a different product (of equal value) that you love as a replacement.
For more information on our Terms and Conditions regards to order please visit our customer care page under Accounts and Orders.
Liquido Dubai DOES NOT issue refunds under any of these circumstances:
- Change of mind;
- Wrong size ordered;
- Decided you did not like the purchase;
- Sale items.
Under any of the circumstances stated above we will gladly offer an exchange or credit towards a future purchase
Any product that arrives in a defective condition can be exchanged or returned for a refund as long as it is unwashed,unworn, with tags attached.
Example of a faulty item upon arrival are; holes, open seems,rips,stains etc. When streched, some of our fabrics will appear lighter in certain areas, This is NOT a defect. It is a normal characteristic of the fabric.
All items sold on SALE are final sale( no exchanges/no refunds/no returns)
For more information on our Terms and Conditions regards to Refund, Exchange and Shipping please visit our Customer Care page under Exchange and Returns and Shipping.
Changes to your Order
Once your order has been placed we are unable to make changes or cancel your order. However you can follow our return and exchange procedure to change your item if you wish. If you have made an error in your delivery address please contact us via email immediately. If your order has already been shipped Liquido accepts no responsibility for incorrect details entered. We accept no exchanges, no returns and refunds on Sale and Promotional items.
If you have a teacher or a wholesale account with Liquido Dubai please ensure you are logged in to your account in order to receive the correct price for our products. Liquido Dubai will accept no responsibility and will not issue a refund if you have an account and placed an order without been logged into your account.
Free Shipping in the UAE only.
Please be aware that orders to countries outside the U.A.E. United Arab Emirates may be subjected to import duties or tax, which are applied when your package reaches your country. Your order is shipped on a Delivery Duty Unpaid basis. We are unable to estimate the amount of duties and taxes your package will incur as this charges are imposed directly by your local customs. Payment of this is necessary to release your order from your customs.
Items returned due to Unpaid Delivery Duty, Liquido Dubai will not provide refund for shipping expenses from Australia to the destination country and from the destination country back to Australia.
Wholesalers please visit our our wholesale page on our website for more information and for full details on our Terms and Conditions. If you have any extra questions please do not hesitate to contact us.
We do not allow international franchises of the Liquido Dubai brand to be established overseas. All retail sales must be made under your own brand.
Selling our products online
Wholesalers are NOT allowed to sell any of our products on websites like Amazon, EBay, Dubizzle and any other online websites. Failing in doing this your account will be immediately terminated and legal actions will be applied.
We run contests on our site, we give away promo codes and we run challenges on our social media page. The terms and conditions of each promotion is at the discretion of Liquido Dubai and is subject to change.
We offer e-newsletters every month to share with our clients information about our new trends, promotions and blog articles. Clients may cancel their free subscriptions by following the simple ‘unsubscribe’ link at the bottom of each newsletter.
Errors and Omissions
Whilst we endeavour to get everything on our website correct, we do occasionally make a mistake and will not supply goods that have been erroneously priced or where details are incorrect and accidentally show a more expensive item at the price of a cheaper version or brand of that item.